Privacy Policy
1) Overview
Shft-IN is a property management and co-living platform designed to manage tenant records, rent collection, property operations, and resident communications. This Privacy Policy describes how Shft-IN collects, uses, and protects information when you use our website (shftin.com), mobile applications, and related services.
2) Information We Collect
A. Information You Provide
Account & Profile Data: Name, phone number, email address, and role (Admin, Staff, or Tenant).
Property & Tenancy Data: Room identifiers, tenancy dates, rent schedules, dues, and lease agreements.
KYC Documents: Identity and address proof documents uploaded for verification and legal compliance.
Service Requests: Descriptions and images/attachments related to maintenance complaints or facility feedback.
B. Payment-Related Information When you pay rent or deposits through our platform, processing is handled by third-party payment gateways. While we receive transaction references (Order ID, status, timestamps), we do not store full credit/debit card details on our servers.
C. Automatically Collected Information
Cookies: We use cookies to save your login session, remember your preferences, and track site interaction.
Device & Usage Data: IP address, browser type, device model, and interaction logs to help with security, spam detection, and app performance.
3) How We Use Information
We use your data to:
Security: Prevent fraud, monitor for unauthorized access, and maintain the integrity of our co-living community.
Operate the Service: Manage room allocations, tenant onboarding, and role-based access.
Financial Tracking: Enable rent collection, track payment status, and issue digital receipts.
Communication: Send OTPs, payment reminders, and status updates regarding complaints.
4) Sharing & Disclosure
We do not sell your personal data. We share information only in the following scenarios:
Legal Compliance: To comply with applicable Indian laws, legal processes, or government requests.
Service Providers: With cloud hosting, payment gateways, and automated messaging services (e.g., WhatsApp/Email APIs).
Organization Access: If you are a tenant or staff member, your data is visible to the property administrators and managers at Shft-IN.
5) Security
We implement administrative and technical measures such as secure OTP-based sign-ins and role-based permissions to protect your data. While we strive for 100% security, please note that no digital transmission is entirely immune to risks.
6) Data Retention
We retain your information for as long as you are a resident or user of Shft-IN services. We may keep certain records longer to comply with legal, tax, or administrative obligations.
7) Your Rights & Choices
You have the right to:
Permissions: Withdraw consent for camera or notification access through your device settings.
Access & Update: Modify your profile information through the app or website.
Data Portability: Request an exported file of the personal data we hold about you.
Erasure: Request that we delete your personal data, subject to legal or contractual requirements (such as active lease agreements).
8) Media & Embedded Content
Media: If you upload images, avoid including embedded location data (EXIF GPS).
Third-Party Content: Our site may include embedded content (e.g., maps, videos). Interacting with this content is the same as visiting the third-party site directly; they may collect data according to their own policies.
9) Changes to This Policy
Shft-IN may update this Privacy Policy from time to time. We will update the effective date at the top of this page and notify users of any material changes via the Service.
10) Contact Us
For questions regarding this policy or to exercise your data rights, please contact: Email: [Insert Email Address] Office: Sector 70, Noida, Uttar Pradesh.
